política privacidad La Finca
política privacidad La Finca

- Privacy Policy -

 

Identification

  • Identity: URBANIZADORA VILLAMARTÍN, S.A. (hereinafter URBANIZADORA VILLAMARTÍN)>
  • TAX ID: A-28222602
  • Address: Avda. de Las Brisas, 8, 03189 Orihuela Costa.

Information and consent

By accepting this Privacy Policy, users are informed that the personal data they provide through the website located at the URL www.lafincaresort. com (hereinafter, the "Website") is processed by URBANIZADORA VILLAMARTÍN, as well as the data derived from their browsing and any other data that they may provide URBANIZADORA VILLAMARTÍN in the future. This information is provided in a clear and simple manner, in order to facilitate its understanding, and to help the user determine freely and voluntarily whether he/she wishes to provide his/her personal data to URBANIZADORA VILLAMARTÍN

Obligation to provide data 

The data requested in the forms on the Website are, in general, mandatory (unless otherwise specified in the required field) in order to fulfil the established purposes. 


Therefore, if they are not provided or are not provided correctly, these purposes cannot be met, without prejudice to the fact that the content of the Website will be displayed freely. 

For whta purpose will Urbanizadora Villamartín, process the user's personal data?

Personal data provided through the Website will be processed by URBANIZADORA VILLAMARTÍN for the following purposes:

1. Data provided for booking reservations, both through the Website and through contact center (call center, email o chat) for individual or group reservations and rooms, including golf reservations:

  • To manage booking request made by the user.
  • To send the confirmation or documentation related to the booking made.
  • To send commercial communications to the user about URBANIZADORA VILLAMARTÍN’s products and services, by electronic and/or conventional means, unless the user objects to this by ticking the box provided for this purpose on the Website.
  • To send commercial communications to the user, by electronic and conventional means, about products and services of companies with which URBANIZADORA VILLAMARTÍN collaborates, if the user consents to this by ticking the corresponding box.
  • To elaborate a commercial profile based on the information provided by the user to URBANIZADORA VILLAMARTÍN and the reservations made in URBANIZADORA VILLAMARTÍN, in order to send commercial communications that may be of interest to the user. The user may object at any time to their data being processed for this purpose by URBANIZADORA VILLAMARTÍN.

2. Data provided for the inscription to golf tournaments:

  • To manage the inscription to golf tournaments requested by the user.
  • To send confirmation or documentation of the inscription made.
  • To send commercial communications to the user about URBANIZADORA VILLAMARTÍN’s products and services, by electronic and/or conventional means, unless the user objects to this by ticking the box provided for this purpose on the Website.
  • To send commercial communications to the user, by electronic and conventional means, about products and services of companies with which URBANIZADORA VILLAMARTÍN collaborates, if the user consents to this by ticking the corresponding box.
  • To elaborate a commercial profile based on the information provided by the user to URBANIZADORA VILLAMARTÍN and the reservations made in URBANIZADORA VILLAMARTÍN, in order to send commercial communications that may be of interest to the user. The user may object at any time to their data being processed for this purpose by URBANIZADORA VILLAMARTÍN.
     

3. Data provided to sign up as a registered user in URBANIZADORA VILLAMARÍN:

  • To manage their request for registration or cancellation within the modality chosen by the user. 
  • Verify that the user complies with the requirements to register in the selected modality, whenever URBANIZADORA VILLAMARTÍN considers it convenient.
  • Processing and responding to possible requests for information made by the user.
  • Search for promotions that meet the needs selected by the user.
  • To send commercial communications about URBANIZADORA VILLAMARTÍN products and services.
  • To carry out analysis on the use of the Website and to check the preferences and behaviou

4. Data provided for publications in the BLOGs owned by URBANIZADORA VILLAMARTÍN:

  • To manage the publication of their comments on the Website.
  • To manage the subscription and/or cancellation to the blog's Newsletter at the user's request.
  • To carry out analysis on the use of the Website and check the preferences and behaviour of the users.
  • In the event that this is necessary, to carry out a control of the content of the users' comments and, where appropriate, to eliminate those whose content does not comply with the conditions applicable to this Website at the discretion of URBANIZADORA VILLAMARTÍN.
     

5. Data provided for the booking’s modification and cancellation:

  • To manage the requests for modification or cancellation of their reservations requested by the user to URBANIZADORA VILLAMARTÍN.
  • To send the reply to the request made to URBANIZADORA VILLAMARTÍN.
  • Carry out analysis on the use of the Website and check the preferences and behaviour of the users.
     

6. Data provided for the sending of the Newsletter:

  • To manage the subscription and/or cancellation to the Newsletter, carried out through the channel provided on the URBANIZADORA VILLAMARTÍN’s Website.

7.    Data provided in the contact forms and Corporate website:

  • To manage the user's requests for contact and information through the channels provided for this purpose on the URBANIZADORA VILLAMARTÍN’s websites.
  • Management of the request made.
  • Carry out analysis on the use of the Website and check the preferences and behaviour of the users.
     

What user data will URBANIZADORA VILLAMARTÍN process?

URBANIZADORA VILLAMARTÍN will process the following categories of user data:

1. Data provided for booking reservations, both through the Website and through contact center (call center, email o chat) for individual or group reservations and rooms, including golf reservations:

  • Identification data: name, surname, nationality.
  • Contact details: e-mail address, telephone number.
  • Transaction data of goods and services in URBANIZADORA VILLAMARTÍN: Products and services purchased or in which you show interest.
  • Preferences.
  • Economic, financial and insurance data.
  • Other data: data provided by the interested parties themselves in the open fields or through the call made.
  • Navigation data.

2. Data provided for the inscription to golf tournaments:

  • Identification data: name, surname, nationality, golf licence number.
  • Contact details: e-mail address, telephone number.
  • Transaction data of goods and services in URBANIZADORA VILLAMARTÍN: Products and services purchased or in which you show interest.
  • Economic, financial and insurance data.
  • Other data: data provided by the data subjects themselves in the open fields or through the call made.
  • Navigation data.

3. Data provided to sign up as a registered user in URBANIZADORA VILLAMARTIN:

  • Identification data: name, surname, address, nationality, 
  • Contact details: e-mail address, telephone number.
  • User and/or user identification codes or passwords.
  • Details of employment: profession, sector.

4. Data provided for publications in the BLOGs owned by URBANIZADORA VILLAMARTÍN:

  • Identification data: name, surname.
  • Contact details: e-mail address, telephone number.
  • Navigation data.

5. Data provided for the booking’s modification and cancellation:

  • Identification data: name, surname.
  • Contact details: e-mail address, telephone number.
  • Transaction data of goods and services.
  • Economic, financial and insurance data.
  • Other data: data provided by the data subjects themselves in the open fields or through the call made.
  • Navigation data.

6.Data provided for the sending of the Newsletter:

  • Identification data: name, surname.
  • Contact details: country of residence, e-mail address.
  • Personal characteristics data: language.

7.Data provided in the contact forms and Corporate website

  • Identification data: name, surname.
  • Contact details: e-mail address, telephone number.
  • Transaction data of goods and services of URBANIZADORA VILLAMARTIN
  • Economic, financial and insurance data.
  • Other data: data provided by the data subjects themselves in the open fields or through the call made.
  • Navigation data.

What is the legal basis of the processing of user data?

The legitimacy of the processing of your personal data will be the following:

1. For the booking process, both through the Website and through contact center (call center, email o chat) for individual or group reservations and rooms, including golf reservations:

  • Execution of the contract between the parties, to manage, process, send and follow up the bookings made.
  • Legitimate interest, for the execution of analyses on the use of the Website.
  • Legitimate interest, for the sending of commercial communications, by electronic and/or conventional means, about products and services of URBANIZADORA VILLAMARTÍN, based on the exception provided for in article 21.2 of the Information Society Services Act and the provisions of whereas 47 of the General Data Protection Regulation. The legitimate interest is based on the performance of direct marketing in order to offer the user products and services that may be of interest to them and thus achieve their loyalty. However, the user has the right to object to this processing at the time he/she provides his/her data and at any time thereafter.
  • Legitimate interest, to carry out profiling based on URBANIZADORA VILLAMARTÍN's own sources, that is to say, based on the information provided by the user to URBANIZADORA VILLAMARTÍN and the information relating to purchases made, in order to send personalised commercial communications, based on the tastes and preferences of the user. However, the user has the right to object to this processing at any time.
  • Consent, for the sending of commercial communications by electronic and conventional means by URBANIZADORA VILLAMARTÍN, about products and services of collaborating companies.

2. For the inscription to golf tournaments:

  • Execution of the contract between the parties, to manage, process, send and follow up the bookings made.
  • Legitimate interest, for the execution of analyses on the use of the Website.
  • Legitimate interest, for the sending of commercial communications, by electronic and/or conventional means, about products and services of URBANIZADORA VILLAMARTÍN, based on the exception provided for in article 21.2 of the Information Society Services Act and the provisions of whereas 47 of the General Data Protection Regulation. The legitimate interest is based on the performance of direct marketing in order to offer the user products and services that may be of interest to them and thus achieve their loyalty. However, the user has the right to object to this processing at the time he/she provides his/her data and at any time thereafter.
  • Legitimate interest, to carry out profiling based on URBANIZADORA VILLAMARTÍN's own sources, that is to say, based on the information provided by the user to URBANIZADORA VILLAMARTÍN and the information relating to purchases made, in order to send personalised commercial communications, based on the tastes and preferences of the user. However, the user has the right to object to this processing at any time.
  • Consent, for the sending of commercial communications by electronic and conventional means by URBANIZADORA VILLAMARTÍN, about products and services of collaborating companies.

3. For the management of the sign up as a registered user in the consent requested and, in cases of verification of compliance with the conditions by the user, as well as for the execution of analyses on the use of the Website, the legitimate interest of URBANIZADORA VILLAMARTIN. However, in the event of withdrawal of consent, this will not affect the lawfulness of the processing previously carried out.

4.  For the management and publication of comments or publications sent by users in the BLOGs owned by URBANIZADORA VILLAMARTÍN: on the consent given by the user and, in the case of carrying out analysis of the Website, to check the preferences and behaviour of users, as well as to monitor the content of the comments, a legitimate interest of URBANIZADORA VILLAMARTÍN. In the event of withdrawing consent to the publication of comments, the same will be removed from the Website by URBANIZADORA VILLAMARTÍN. In the event that you withdraw your consent to the processing of the publication of the comments, the same will be removed by URBANIZADORA VILLAMARTÍN from the Website.

5. For the modification and/or cancellation of your reservation in the execution of the contract between the parties. For the execution of analysis on the use of the website, the legitimate interest of URBANIZADORA VILLAMARTÍN.

6. For the sending of the Newsletter: on the consent given by the user.

7. For the sending of contact forms and web page: on the consent given by the user. For the execution of analysis on the use of the web, the legitimate interest of URBANIZADORA VILLAMARTÍN.

The consents obtained for the aforementioned purposes are independent, so the user may revoke only one of them without affecting the others. To revoke said consent, the user may contact URBANIZADORA VILLAMARTÍN through the following channels: protecciondatos@lafincaresort.com.

With which recipients will the user’s data be shared? 

The user's data may be communicated to:  


1.  Data provided for booking reservations, both through the Website and through contact center (call center, email o chat) for individual or group reservations and rooms, including golf reservations:

  • Companies integrated or adhered to the Group will need to have access to your data for the correct provision of the selected services. In the same way, your data will be communicated to those entities that own the companies, in order for them to know the conditions of your stay (price, dates, services included, ...).
  • Companies related to the leisure, mass consumption, automotive and sponsorship sectors, with the aim of sending the user commercial communications, by electronic and conventional means, related to the aforementioned sectors, provided that the user authorises this by ticking the corresponding box, on the basis of consent.

2. Data provided for the inscription to golf tournaments

  • Companies related to the leisure sector, mass consumption, automotive, sponsors, with the purpose of sending the user commercial communications, by electronic and conventional means, related to the aforementioned sectors, provided that the user authorises it by ticking the corresponding box, on the basis of consent.

3. Data provided to sign up as a registered user in URBANIZADORA VILLAMARTIN:

  • Companies of the group to which URBANIZADORA VILLAMARTÍN belongs, only for internal administrative purposes and/or for the aforementioned purposes.

4. Data provided for publications in the BLOGs owned by URBANIZADORA VILLAMARTIN:

  • The data provided by the user will be published on the Website, so it will be accessible by any user who accesses it.

5. Data provided for the modification and cancellation of reservations:

  • Companies integrated or adhered to the Group will need to have access to your data for the correct provision of the selected services. In the same way, your data will be communicated to those entities that own the companies, so that they are aware of the conditions of your stay (price, dates, services included, etc.).

6. Data provided for the sending of the Newsletter will not be communicated to third party companies.

7. Data provided in the contact forms and Corporate web page:

  • Companies of the group to which URBANIZADORA VILLAMARTÍN belongs, only for internal administrative purposes and/or for the aforementioned purposes 

Additionally, the data may be accessed by URBANIZADORA VILLAMARTÍN's suppliers, such access being necessary for the proper fulfilment of legal obligations and/or the aforementioned purposes. These suppliers will not process your data for their own purposes that have not been previously informed by URBANIZADORA VILLAMARTÍN. 
 

Retention of data

Your data will be kept for the following periods:

1. Data provided for making bookings, both through the Website and contact center (call center, email or chat) for individual or group bookings and rooms, including golf bookings: they will be kept for the duration of the contractual relationship and, once the contractual relationship has ended, for the period of limitation of any legal actions that may arise from the same.

2. Data provided for the inscription to golf tournaments: will be kept for the duration of the contractual relationship and, once the same has ended, for the period of limitation of any legal actions that may be derived from it.
3. Data provided to sign up as a registered user of URBANIZADORA VILLAMARTÍN: as long as the user does not revoke the consent given. However, if consent is withdrawn, this will not affect the lawfulness of the processing previously carried out.
4. Data provided for publications in the BLOGs owned by URBANIZADORA VILLAMARTÍN: The data will be kept as long as the user does not revoke the consent given.
5. Data provided for the modification and cancellation of bookings: they will be kept during the contractual relationship and, once the same has ended, during the period of limitation of the legal actions that may arise from the same.
6. Data provided for the sending of newsletters and for the sending of commercial communications: they will be kept for as long as the user does not revoke the consent given for this purpose.
7. Data provided in the contact forms and website: they will be kept for the period necessary to process and reply to your request and, once this period is over, for the period of limitation of the legal actions derived from the aforementioned request.

User liability

The user:

  • Guarantees that he/she is over eighteen (18) years old and that the information that he/she provides to URBANIZADORA VILLAMARTÍN is true, accurate, complete and up to date. For these purposes, the user is responsible for the veracity of all the data provided and will keep the information provided suitably updated, so that it corresponds to his/her real situation. 
  • Guarantees that he/she has informed the third parties from whom he/she provides his/her data, if he/she does so, of the aspects contained in this document. He/she also guarantees that he/she obtained their authorisation to provide their data to URBANIZADORA VILLAMARTÍN for the aforementioned purposes.
  • He/she will be liable for any false or inaccurate information that he/she provides through the Website and for any damages, direct or indirect, caused to URBANIZADORA VILLAMARTÍN or third parties.

Exercise of rights 

The user may send a letter to URBANIZADORA VILLAMARTÍN, to the address indicated in the heading of this Policy, or by e-mail to the address protecciondatos@lafincaresort.com, attaching a photocopy of his/her identity card, at any time and free of charge, in order to: 

  • To revoke the consents granted.
  • Obtain confirmation as to whether or not URBANIZADORA VILLAMARTÍN is processing personal data concerning the user.
  • Access their personal data.
  • Object to the processing of personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of their data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
  • Obtain from URBANIZADORA VILLAMARTÍN the limitation of the processing of the data when any of the conditions provided for in the data protection regulations are fulfilled.
  • Request the portability of the data provided by the user in those cases provided for in the regulations.
  • File a complaint regarding the protection of their personal data before the Spanish Data Protection Agency at the address Calle de Jorge Juan, 6, 28001 Madrid, when the interested party considers that URBANIZADORA VILLAMARTÍN has infringed the rights that are recognised by the applicable data protection regulations.

Security measures

URBANIZADORA VILLAMARTÍN will process the user's data at all times in the strictest confidence and will maintain the mandatory duty of secrecy with respect to the same, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organisational measures to ensure the security of your data and prevent its alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.
 

Last update: September 2021.